Returns & Exchanges

At JumpIchiban, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.